Shipping policy
Shipping Policy
Each order is prepared with care and intention—your essence elixir blends are treasures, and we treat them as such.
Processing Time
- Orders are processed within 3–5 business days.
- High-volume periods (launches, holidays) may extend processing by 2–3 additional days.
- You will receive tracking information once your order has shipped.
Domestic Shipping (U.S.)
- Flat rate: $8.00 USD
- Free shipping on orders over $75.00 USD
Shipping to Canada
- Flat rate: $17.00 USD
- Delivery times vary and may be impacted by customs
- Customers are responsible for any applicable duties or customs fees
Lost or Damaged Orders
If your package is lost or arrives damaged, please notify us within 7 days of delivery—or 7 days from the expected delivery date—at support@solanaceenoir.com.
